Shipping Info
Shipping Policies and Resources
- Orders are shipped as soon as possible and delivery times range from 3 - 5 days.
- Domestic transit times range from 3 - 5 days
- International transit times range from 8 - 14 days
- Shipping prices are included in the final checkout screen before you complete the transaction
- Once the order has been shipped we can not cancel the order. It must be returned back for a refund
- For any questions regarding shipping please contact info@puppak.co
- We accept returns of stock items if the item is not damaged or broken. The customer is responsible for all return shipping cost.
- We are unable to offer refunds once a third-party shipping company confirms successful delivery to the address provided at checkout.
If you have any problems or questions about your order please contact us within 3 days of received order and we will do our best to solve the problem!
USA Shipping
- Orders are sent via USPS First Class shipment
- Please check your inbox and spam folder for shipment notification
Worldwide Shipping
- Pup Pak has partnered with USPS and DHL to provide global service.
- We are not responsible for any custom or tariff fees
** Please contact info@puppak.co for shipping inquiries. We will work with you to get your Pup Pak delivered as soon as possible