Shipping Info

Shipping Policies and Resources

  • Orders are shipped as soon as possible and delivery times range from 3 - 5 days. 
  • Domestic transit times range from 3 - 5 days
  • International transit times range from 8 - 14 days
  • Shipping prices are included in the final checkout screen before you complete the transaction
  • Once the order has been shipped we can not cancel the order. It must be returned back for a refund
  • For any questions regarding shipping please contact
  • We accept returns of stock items if the item is not damaged or broken. The customer is responsible for all return shipping cost.

    If you have any problems or questions about your order please contact us within 3 days of received order and we will do our best to solve the problem!


USA Shipping

  • Orders are sent via USPS First Class shipment
  • Please check your inbox and spam folder for shipment notification 

Worldwide Shipping 

  • Pup Pak has partnered with USPS and DHL to provide global service. 
  • We are not responsible for any custom or tariff fees

** Please contact for shipping inquiries. We will work with you to get your Pup Pak delivered as soon as possible